Responsible Gaming
Gambling Should Be Entertainment, Not Income
At A Night at Coopers, we're committed to promoting responsible gambling practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
We are committed to preventing access to gaming services by minors. You must be at least 18 years of age (or the legal gambling age in your state or territory) to access Surge Casino or participate in any gambling activities on our platforms.
We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you or someone you know experiences any of the following, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal relationships due to gambling
- Using gambling to escape problems or relieve stress and anxiety
- Feeling irritable or anxious when trying to reduce or stop gambling
- Borrowing money or getting into debt to fund gambling
- Failed attempts to cut back or control gambling
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Safer Gambling Features
Surge Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set maximum amounts you can deposit within a specific timeframe
- Loss Limits: Set maximum amounts you're willing to lose in a session or day
- Reality Checks: Receive periodic reminders about how long and how much you've been playing
- Session Timers: Set time limits for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from Surge Casino for a predetermined period
- Account Closure: Permanently close your account if needed
To access these tools, log into your account or contact our customer support team for assistance.
Support Organizations & Resources
If you need help, support is available. Here are trusted organizations that can assist you:
Australia
- Gambling Help Online – Free, confidential support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 - Gambler's Help – Counselling and support services across Victoria
Available in multiple locations throughout Australia
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) – National Self-Exclusion Scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
Helpline: 1-800-522-4700
Do You Need Help?
If you or someone you know is struggling with problem gambling, please reach out. Seeking help is a sign of strength, and support is available.
Contact Gambling Help Online today: www.gamblinghelponline.org.au or call 1800 858 858
Remember: Gambling should be fun. If it stops being fun, it's time to take action.